Can’t find media for installation package ‘Windows 7 Portable Update’

Monday, 15 March 2010 12:15 AM
by coose

I think the Zune is a far superior device to the iPod.  I have had several iPods, including the original 5GB Mac version.  The biggest reason it was a flop (in my opinion) is that it forces you into the Zune desktop software.  It’s not terrible software…ok…it is.  It can’t be used as a mass storage device, and it won’t sync with Windows Media Player.

That aside…I just ran a Windows update on my desktop that is supposed to get the Zune software to version 4.2.  It is on Windows 7 Home Premium (yeah…I’m a cheap-ass and didn’t fork out the extra $$$) 32 bit.  It tells me “Can’t find the media for installation package ‘Windows 7 Portable Device Update’.  It might be incomplete or corrupt.  Error code 0x80070002.”

zune1

Well, that’s no help.  I downloaded the full package, ran as administrator, nothing would work.  Believe it or not, running in Vista compatibility mode for the setup exe file allowed it to run.  WTF?  Test your installer much, Microsoft?

zune3

zune2

Your mileage may vary.  The scary part of this is that ActiveSync/Windows Mobility Center is gone as far as the mobile phones go.  Windows Phone 7 will be using the Zune desktop software to do local sync/backup.  You believe that?  Let’s take the biggest cause of the failure of one portable device and force it on our newest failing portable devices.  I’m keeping my fingers crossed because the Windows Phone 7 interface looks pretty cool and might allow me to jump off the Apple train and take a sledge hammer to my iPhone.

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Comments (4) -

Zero | Reply
4/20/2010 12:41:25 AM #
Heej,
thx this worked for me 2!
Callum | Reply
5/16/2010 1:11:11 PM #
Had Exactly the same problem!

Pretty stumped as to why it had happend, but after reading your aticle.. Running it in Compatibility mode solved it. Should not really have to do this!!!
Double Glazing | Reply
1/5/2011 4:49:41 PM #
Thanks mate what a good post not sure I agree entirely thou
haşere ilaçlama | Reply
1/12/2011 11:44:26 PM #
good article. thanks

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